"This partnership has allowed us to turn our invoices around much quicker, freed our resources up to do more analysis work, and allowed us to place more focus on the month end close and accruals."
Scott Garner, Director of Accounting Operations, Tripadvisor
3,000+ invoices accurately and timely processed per month
50+ hours saved per week on routine data entry
30% of AP department time freed up to focus on high-value tasks
Why AP Automation
Tripadvisor, the world’s largest travel website, empowers travelers with the wisdom to map out the perfect trip, from where to sleep, how to fly, where to dine and much more. Always striving to be efficient in its processes across accounting and operations, Tripadvisor needed a partner to help them map out a solution to achieve their goal to be efficient and scalable.
With a need to decrease administrative labor from their accounting department, Tripadvisor chose to outsource their accounts payable services to OneSource Virtual (OSV).
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Why OneSource Virtual
The decision to sign with OSV came as a result of careful research and a clear vision for what their ideal solution would look like.
“We wanted something that was easy to implement,” Scott Garner, Director of Accounting Operations, says. “We also needed something that was already compatible with our Workday tenant, that didn’t require a lot of customizations and would be an enhancement to our processes.”
OSV checked all the boxes. "Everything was very competitive, from the pricing range to the implementation as it was described to us, and they confirmed that we could do it ourselves," Garner says. "The natural fit between OSV and Tripadvisor’s processes made so much sense that there was no reason not to do it.”
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Why OneSource Virtual
The decision to sign with OSV came as a result of careful research and a clear vision for what their ideal solution would look like.
“We wanted something that was easy to implement,” Scott Garner, Director of Accounting Operations, says. “We also needed something that was already compatible with our Workday tenant, that didn’t require a lot of customizations and would be an enhancement to our processes.”
OSV checked all the boxes. "Everything was very competitive, from the pricing range to the implementation as it was described to us, and they confirmed that we could do it ourselves," Garner says. "The natural fit between OSV and Tripadvisor’s processes made so much sense that there was no reason not to do it.”
What Tripadvisor achieved
With managed AP services and invoice processing through OSV, Tripadvisor's employees are now empowered to focus on higher-level tasks, rather than day-to-day data entry. In fact, the 50+ hours saved per week on routine data entry has freed up nearly a third of the team's time to spend more strategically.
The partnership has also allowed Tripadvisor to become more scalable across departments and as an organization. And it gained additional efficiency internally and externally with clear and quick customer support.
“It's very important that we have processes that scale with the growth of our company, and we are glad OSV has allowed us to do just that.”
Scott Garner, Director of Accounting Operations, Tripadvisor
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