How Kansas City University Scaled Up Without Adding Payroll Headcount

Making higher education pay more manageable by letting experts handle the details

"I want OSV, who has the scale, to really be an expert at the deep detailed level, and then we can be the experts in the other things we want to be experts in."

Kathleen Gould, VP of Finance, Kansas City University

Why Kansas City University chose OSV for university payroll excellence

Managing university payroll requires specialized expertise. From student workers and adjunct faculty to complex tax compliance across multiple jurisdictions, higher education finance teams face operational demands that traditional solutions can't always address.

Kathleen Gould, vice president of finance at Kansas City University, shares why her team partnered with OneSource Virtual for their Workday payroll services. Since implementing OSV's PayAdmin Premium solution in 2016, KCU has scaled from 240 to 430 full-time employees and increased student enrollment by 75%, all with just one payroll administrator.

In this video, Kathleen explains how payroll tax management experts freed her finance team to focus on strategic initiatives that advance their mission in medical education.

A partnership worth recommending

When asked what she'd tell other medical school and higher education institutions considering Workday payroll services and OSV, Kathleen doesn't hesitate.

"I would definitely recommend going with Workday and an automated, integrated payroll with that. And I would certainly recommend OSV support to enable your team to focus on other things.

KCU has nearly doubled their workforce without increasing payroll staff, improved service levels and accuracy, and freed their senior payroll analyst to take on additional accounting functions. KCU’s payroll team has achieved such ambitious goals while also balancing student worker payroll, adjunct faculty compensation, and multi-state payroll compliance.