Why The Howard Hughes Corporation trusts OSV

From hands-on managed services to proactive tax and settlement support, Howard Hughes’ needs have changed, but their confidence in OneSource Virtual hasn’t.

“The tax team you guys have is just absolutely phenomenal. My contact is very hands-on.”

Kimberly Pool, Director of Payroll and Benefits, The Howard Hughes Corporation

A partnership that changes with you

When Kimberly Pool joined The Howard Hughes Corporation, she didn’t just bring her payroll and benefits expertise — she brought her partnership with OneSource Virtual (OSV).

That kind of carry-over doesn’t happen by accident. Kimberly had built a strong relationship with OSV at her previous company, and she knew that relationship would help her at Howard Hughes.

When she first joined, the HR team was running lean and needed more hands-on services. As the team matured and took on more work in-house, OSV adjusted to support Kimberly's team in different ways without becoming less engaged.

“They were very understanding of what we were trying to do,” Kimberly explains.

The partnership today looks different than it did at the start. But it's still hands-on where it counts.