How Greenix Pest Control saved $30,000 across 32 states

Building the kind of partnership where managing complex multi-state payroll becomes manageable

"We have people on the OSV side that are regularly checking, sending us communications of things that are changing or obscure, like ‘hey, taxes are off, something’s wrong here.’ It’s rare to find a provider that offers that same level of partnership and access to a person on the other end of a phone.”

Aaron Ormsby, Senior Manager of People Data and Analytics, Greenix Pest Control

A partnership that’s grounded in doing what’s right

What sets effective multi-state payroll management apart? For Greenix, it's working with a partner who provides expert guidance even when solutions fall outside their direct services.

Aaron Ormsby shares what makes this payroll partnership different: "You're not just trying to provide a service to get more money from us. You actually are partnering with us. It's a true feeling that you are an employee at our company and not just a service we provide."

Watch as Aaron explains what authentic, solution-oriented partnership looks like when managing payroll across 32 states and 380+ local tax jurisdictions.

How OSV gained Greenix’s trust

What turns a vendor relationship into a true partnership? For Greenix, it came down to a simple act: their customer success manager reached out about a free service the team hadn’t considered.

That moment of unexpected proactive support resonated with Aaron. “It’s pretty rare and you love that kind of mentality and proactiveness from your customer success manager,” he explains. “It’s frankly convinced me — why don’t we use them for everything?”

Watch the video to see how a single proactive gesture deepened Greenix’s commitment to their OSV partnership.

Why Greenix adopted earned wage access

Greenix's leadership takes a refreshing approach to priorities. While sales and profits matter, their people and customers come first. As CFO Brian Orr puts it, "If we take care of the first two, the other two take care of themselves."

This people-first philosophy led Greenix to offer earned wage access (EWA) to employees, giving them the ability to handle unexpected expenses without financial stress affecting their focus at work.

Hear directly from Brian about how this benefit reflects Greenix's core values and supports their team.

Measurable results and strategic focus

The partnership with OSV has delivered measurable improvements across Greenix's operations. Most significantly, the team has achieved over $30,000 in annual savings by improving payroll tax compliance. "We used to be out of compliance quite a bit on some of these taxes," explains Alex Wright, Greenix's Director of Compensation."We've been able to dial that back in a lot and cut back on fees and penalties."

Greenix has also gained efficiency by expanding OSV's services to include garnishments and employment verification, freeing up time for strategic initiatives. OSV's consistent processes have reduced errors and frustrating employee interactions.

Most importantly, the partnership has empowered Greenix's team to be self-sufficient while maintaining access to expert support. "You've made us very self-sufficient," Aaron notes."We have that trust. We have all the facilities in place and the right stuff to do it." This confidence has enabled the organization to plan for future growth, including hiring a dedicated payroll manager.

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How Greenix Pest Control saved $30,000 across 32 states

Aaron Ormsby, Senior Manager of People Data and Analytics, Greenix Pest Control