The Trade Desk increases payroll efficiency

The proactive, in-tenant support provided by OneSource Virtual helps teams at The Trade Desk collaborate better and run payroll faster.

The benefit of being in tenant

Unlike other service providers, OneSource Virtual (OSV) doesn't rely on integrations. We work directly in your Workday applications, eliminating the stress that integrations often bring.

"For me, the data integrity lies within that in-tenant service," says Rebecca Franco, Director of Global Payroll at The Trade Desk. "When I hit the complete button, those taxes are already being generated, processes already going to OSV. I don't have to sit and go 'oh, do I have to watch for the integration, did it error out?'... It's not an integration." 

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Bringing teams together

OSV helps organizations maintain their single source of truth, helping to improve communication and collaboration between teams. No more tedious and error-prone data handoffs.

"Payroll and Accounting don't always speak the same language. I respect them for what they do, but my credit and debit looks very different than their credit and debit. But with the help of OSV's reports, we literally created our reconciliation based on OSV's daily reports," says Rebecca.

"It saves us so much time," she adds. "It allows our accounting team to feel confident that everything that we've done on the payroll side does match what's hitting the books and everybody's happy. And that's it." 

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Bringing teams together

OSV helps organizations maintain their single source of truth, helping to improve communication and collaboration between teams. No more tedious and error-prone data handoffs.

"Payroll and Accounting don't always speak the same language. I respect them for what they do, but my credit and debit looks very different than their credit and debit. But with the help of OSV's reports, we literally created our reconciliation based on OSV's daily reports," says Rebecca.

"It saves us so much time," she adds. "It allows our accounting team to feel confident that everything that we've done on the payroll side does match what's hitting the books and everybody's happy. And that's it." 

Getting ahead of problems

"I feel like OSV is my right arm," says Rebecca. "Like I can do my job up to a certain point. And then here comes OSV and they take it across the finish line for me. And they make me look like the hero and they make their deposits and they file the returns.” 

In addition to helping our customers take projects across the finish line, we proactively alert them to potential issues before they become problems. Rebecca adds, "We're not trying to figure out well ‘why is this wrong?’ No, we have information at our fingertips provided by OSV to tell us what's wrong."

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“It's a mirror, it's not an integration. You don't have to worry that something dropped. Everything that's in Workday that you process when you hit that complete button, that's what's going to show up on your OSV reports.”

Rebecca Franco, Director of Global Payroll, The Trade Desk

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