Altium Packaging on smooth Canadian payroll compliance

Managing payroll across Quebec and multiple U.S. states meant juggling T4s, RL-1s, and employer payroll taxes with constantly shifting regulations. OneSource Virtual’s specialized Canadian payroll services eliminated the scramble for their team.

“[Year-end] could take me like, 80 hours minimum. Now it takes me two hours maximum.”

Viky Delisle, Payroll Manager, Altium Packaging Canada

Specialized expertise, not rigid templates

Viky Delisle, Altium’s Canadian payroll manager, didn’t start from zero. She had experience navigating payroll reporting across jurisdictions, but she needed a Workday partner who understood Quebec’s rulebook as well as she did. OSV didn’t hand her a standard template. They built a customized Excel tool — an Enterprise Interface Builder (EIB) — that let her manage Quebec-specific codes and requirements on her own terms, while OSV’s team handled employer payroll taxes and compliance work behind the scenes.

OSV understood the specific regulations, timing, and nuances. They proactively sent error reports in July, September, November, and December — catching issues before they cascaded into year-end chaos.