How AnewHealth's small payroll team gets enterprise-level support with OSV

For a small payroll team managing 1,400 employees, having a second pair of eyes makes all the difference.

“The extension from OneSource Virtual can help with efficiencies and give effective time off. So, people aren’t working more than eight hours a day. It’s very helpful, especially in emergency situations, and just in general.”

LaToya Briscoe, Payroll Manager, AnewHealth

Staying ahead of compliance changes

For small payroll teams, staying on top of federal, state, and local payroll regulations is a huge time suck. When regulations change, payroll professionals often find themselves spending entire workdays researching updates, navigating government websites, or waiting on hold for hours to get answers from state and federal agencies.

OneSource Virtual monitors regulatory changes in real-time through Workday, proactively alerting AnewHealth's team to new requirements before compliance issues arise.

“With the whole new Big Beautiful Bill Act, they keep us updated, making sure that we are in the know of things as well. So, in the event something slips through, they are there to remind us,” says LaToya. 

This proactive approach to payroll regulations means LaToya doesn't have to spend hours researching every tax change or compliance update. OSV's payroll specialists already track requirements across all jurisdictions and can interpret what changes mean for AnewHealth's specific situation.

A partnership, not just a vendor

“It feels great knowing that I have the OneSource Virtual team with me,” says LaToya. “It gives an extension to my team where if I get something wrong there’s a second eye, also knowing that if I have any type of emergency there’s someone that I know I can rely on.”

For a small payroll team, OSV provides the redundancy and backup care needed to ensure payroll runs smoothly. LaToya can hand off tasks when her desk gets inundated, knowing there’s a second set of eyes reviewing her work and that tasks are being completed accurately and on time.

This partnership approach means LaToya isn't navigating complex payroll regulations alone. She has direct access to payroll experts who can answer questions immediately. No more spending three hours on hold with government agencies or hunting through dense regulatory documents.