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Jun 13, 2022

When your camera is on: tips and tricks

“You’re on mute” is certain to be the most repeated corporate expression of the pandemic. With “you’re frozen” and “my Wi-Fi is slow today” as close runners up.

Granted, much of technology is outside of our control when it comes to virtual meetings in our remote/hybrid work world. But many other factors are still yours to get right or wrong.

Let’s talk about some simple steps that can make a big difference in how you appear on camera during virtual meetings and presentations.


Poor lighting seems to be the most common area that begs for improvement. In virtual meetings I attend, participants routinely appear dark and shadowy—equivalent to an in-person meeting in a dark conference room.

But it’s not just about adding lights; it’s also about lighting placement.

You should position yourself so that any natural light in your workspace shines on your face. But natural light may not be enough; a desk lamp may help illuminate your face. And if you’re using a second monitor, consider filling that screen with a bright, blank Word document during meetings so that the all-white screen brightens your face.

Experiment. Try a number of lighting options to see what solution consistently works best for you.


Poor framing is the second most common mistake I see.

There are two parts to framing. One is the height of the camera in relation to your face and the other is the position your face appears on the screen.

The camera height should be approximately level with your eyes. Avoid placing the camera too low and causing others to look up at your face from a steep angle; equally don’t position the camera too high so that we’re looking directly down at you.

And your face’s position on the screen should be near the top instead of the bottom.

For those who remember the sitcom Home Improvement, think of Wilson—the neighbor that always had the bottom half of his face blocked from view by the privacy fence.

Instead, the top of your head should be at or near the top of the screen. Generally speaking, anything visible above your head on the screen is wasted real estate.

And you’ve probably noticed that meeting platforms differ in how they frame you up on camera. So it’s always advisable to have a camera that can adjust up or down—the way a laptop screen can be shifted for optimal framing.

Again, experiment. Try a number of camera positions to see what solution consistently works best for you.

Removing visual distractions, minimizing background noise (fans, pets, tapping your desk, rolling in your chair), and wearing appropriate clothing are additional steps for improving your on-camera presence.

We’re thankful for you

We’re eager to see you face to face, of course. Until then, here a brief video we’ve produced with more tips and tricks for improving your on-camera presence.

If there are any specific ways we can serve you or your employees, please reach out and let us know. Thank you for placing your trust in OSV. You remain at the center of everything we do.

Jeff Miller

Director of Customer Experience and Corporate Communications

About OneSource Virtual

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.