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Mar 20, 2020

OSV helping you focus on what matters

A common refrain from our customers is that our partnership empowers you to focus on what matters most to your business. So, while you focus on your business objectives, growth goals and dozens of other priorities, we’re putting our expertise to work on your behalf to handle complex or time-consuming tasks.

But sometimes, what matters most can change.

Right now, during this unprecedented time of global uncertainty, what matters most to each of you is the health and the safety of your employees, loved ones and community. COVID-19 has brought the world to a standstill, and we know you are facing significant challenges, perhaps some you never anticipated.

But rest assured that our goal is the same as it’s always been—to help you focus on what matters.

One of the ways we’re doing this is by protecting our employees. In previous communications, we relayed some of the many steps we’ve taken to prioritize their health and safety.

As an added precaution, we have thoroughly tested our business continuity capabilities and have moved all of our employees to remote status for the duration of this event. This was done to ensure safe and appropriate social distancing so we can continue serving you. Please know that we have put all needed measures in place to ensure no disruption in communication or services.

We also want to assure you that we have a daily team meeting to assess the ever-evolving global situation, and we will continue to communicate any changes that will impact you. If you haven’t already, please read ourCOVID-19 Pandemic Readiness document, or contact your OSV partner resource if you have trouble accessing it. As a reminder, our full Disaster Recovery Plan, which includes our Business Continuity Protocol, is also available for you to review on our customer platform, OSVAtmosphere.

Thank you for putting your trust in OSV. We value the partnership we share, whether during times of prosperity and growth or a global pandemic. We promise that our goal of helping you focus on what matters most will never change. You remain at the center of everything we do.


About OneSource Virtual

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.