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Aug 07, 2020

Not a One-Size-Fits-All Pandemic

Even though COVID-19 is a global phenomenon, our individual experiences and challenges make this anything but a “one-size-fits-all” pandemic.

Certainly we’re going through this event as a species, as citizens of certain countries, and as employees of particular organizations. But we’re also undergoing unique experiences as individuals. Let’s briefly explore the many contexts you might relate to when it comes to your pandemic experience.

From Collective to Individual Experiences

The broadest shared experience is the human one, and most everyone on the planet has been affected by COVID-19 to one degree or another.

But we’re also facing this global situation at a country level, as individual nations cover the spectrum on how they are fairing with regard to infection rates and impact.

And within countries, states. And within states, cities. And within cities, communities and people groups. The impact can be traced all the way down to the individual level and how each person is uniquely affected and responding.

And then there’s the corporate front and how COVID-19 is affecting each company differently with regard to both infection rate and revenue.

Your Company’s Experience(s)

Let’s think deeper about your company during this present pandemic. Is it really a uniform experience you’re having, or is it a complex web of group and individual ones?

Is your sales team’s experience the same as your HR department’s? Is your European division experiencing COVID-19 the same as your Canadian division?

Probably not.

What about your employees who were accustomed to commuting to the office every day to sit shoulder to shoulder with their colleagues? Their transition has been markedly different from those who were already working remotely prior to our global situation.

Are your furloughed employees having the same COVID-19 experience as your non-furloughed employees?

Not even close.

Your company is facing a collective reality, for sure. But you also have groups and departments and individuals who are having experiences that differ from others—even others who work in the same company.

It’s important for all of us to appreciate and respect one another’s individual challenges during this unprecedented season. And if you are in leadership or work in your company’s HR department, it’s paramount that you are aware of and sensitive to these unique employee experiences.

This is not a one-size-fits-all pandemic.

What specific ways can you continue to foster an environment where your employees and co-workers feel comfortable discussing their unique challenges? What more can you do to ensure they feel heard and cared for as individual people?

We’re Here for You (and “Yous”)

I’m thankful that the leadership and HR staff at OneSource Virtual appreciate that our company’s employees are facing unique challenges and processing the current reality in discrete ways.

OSV is also aware that your company “experiences” of COVID-19 are layered and complex. Different departments, locations, and individuals in your company are having their own singular experiences, and we want you to know that we’re here for you.

The English language simply falls short at this point.

Most languages have ways to differentiate between “you” plural and “you” singular. English (unhelpfully) uses the same word “you” when addressing one person or many.

When we say, “We’re here for you” during COVID-19, of course we mean we’re here for your business operations. But we also mean that we’re here for the many “yous” that make up your company, each of whom is processing this new reality differently. So if there are specific ways that we can serve you or your employees as your service partner, please reach out and let us know how.

Thank you for placing your trust in OneSource Virtual. You—and all of the individual “yous” that make up your important organization—are at the center of everything we do.

About OneSource Virtual

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.