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Oct 09, 2020

Customers, Resources, and Anniversaries (Oh My!)

Happy Fall. We’re noticing that about 60% of you are reading these all-customer emails that we’ve been sending every other Friday. Sometimes we focus on how to think about and respond to our shared realities; other times we report on events, activities and products specific to OneSource Virtual.

As always, thank you for your time and interest.

Attention All Payroll Customers

More than 140 of you registered for our webinar last week on myFlexPay, OSV’s earned wage access solution. We were very excited to be joined by our great customer, Emerus, to discuss our solution. We know you’ll enjoy this brief interview we conducted with them as they explain why it was important to offer this benefit to their nearly 2,000 employees.

Spoiler alert: their answer will surprise you!

O Canada

We were so excited to see 85 of you register for our first ever Canadian User Group last month. It was a huge success and we loved the time we shared together. I think we need to do this again in 2021!

Please continue to share the topics you’re interested in discussing at these events, and we’ll ensure that we come prepared to lead discussions that will make your participation worth your time.

New Ben Admin Case Studies

We love to talk about our customers. And most of our customers love to talk about us! We have produced nearly 20 new case studies and testimonials already this year, and we struggle to keep up with the number of happy customers who are eager to share their stories with us.

We’re happy to announce that we’ve added 2 brand new customer case studies to our website, featuring our customers BJ Services and RHA Health Services. Both of them focus on OSV’s Benefits Administration Services.

Workday Tutorials

We also love to listen to our customers. At a recent customer advisory board meeting, we discussed the merits of our Workday Resource Center where we’ve posted more than twenty ungated articles and videos. Some members suggested that we add a new “return to work” category of resources to this microsite.

We heard you.

We’ve created this new category and have already added our first two video installments. Find out how to use Workday’s survey functionality to track the health of your workers and protect them in the face of COVID-19. You can also identify which employees have and haven’t responded to crucial surveys about COVID-19 symptoms using the “view survey response rate report.”

More Workday tutorials related to “return to work” are in production, so please continue to check the site for additional resources.

Happy Anniversary EMEA Team

Finally, we want to wish our own EMEA team a very happy anniversary.

OSV began in 2008 when Workday was only 3 years old. But it was 5 years ago that we expanded to EMEA, where we currently have 120 employees as well as offices in Derry, Northern Ireland and London, England. And 12 of those employees were part of the original team that ventured bravely into the unknown and today can proudly see the success that their hard work has yielded.

The entire OneSource Virtual family is proud of you all. Happy anniversary OSV EMEA!

Thank you

Thank you for partnering with us and for placing your trust in OSV. As always, please reach out and let us know if there are additional ways that we can serve you or your employees. You remain at the center of everything we do.


About OneSource Virtual

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.