Dear valued customer,
Each March and September, Workday releases an upgraded version of its software. Each “release” provides new functionality and enhances the user experience. With these releases, Workday continually innovates to ensure that your system is agile and nimble.
And their 2022R2 is coming on September 10, 2022.
Workday’s 2022 Release 2
Every Workday update introduces hundreds of new features for users to take advantage of. Some of these enhancements are updated automatically for you, but many others are not because they require more planning, configuration, and…
Once upon a time, when a company implemented any kind of enterprise solution, there were volumes of binders and online files with documentation about the system, its upgrades, and everything one needed to know about how it was configured. Systems were very “set and forget”, often lingering (and languishing) on the same version for years.
Fast forward to today--that journey is very different and is a little more challenging to track. With a solution as configurable as Workday, days or weeks after a move into production, business processes can change and look different from what was originally…
At OSV, we aspire to provide you a service experience that makes your job easier and helps you maximize your Workday investment. As your partner, we strive to free up your time and resources so you can focus on the core business of your company—work that you know better than anyone else.
To ensure we’re aiming to achieve the right things for you, we’ve documented a service philosophy that attempts to capture the core priorities that define our relationship as a partnership.
Lower Customer Effort
We are innovative in our use of tools and technology designed to benefit you.
Is it over yet?
March 11, 2022 marked the two year anniversary of the WHO’s declaration of this global pandemic.
I remember learning of the announcement while enjoying lunch with a terrific OSV customer on the day before we participated in a Workday-hosted event in New York City.
History will record the harrowing events that unfolded in the months that followed: fear, social distancing, sickness & death, mask mandates, school closings, news reports of the geographical spread, identification of essential workers, distributed workforces, economic uncertainties, vaccination announcements, emerging…
Have you ever wondered what exactly is a Customer Journey Manager?
Before I explain, let’s start by defining what a “project” is so we can see that a “journey” is something very different.
A project is defined as collaborative efforts and tasks carefully planned to achieve a goal, with an established beginning and end. A Project Manager is responsible for managing the scope and efforts of a project, and eventually, the project will be completed. The finish line is reached, and (hopefully), there is a celebration of success.
But What is a Journey?
A journey is defined as something…
“You’re on mute” is certain to be the most repeated corporate expression of the pandemic. With “you’re frozen” and “my Wi-Fi is slow today” as close runners up.
Granted, much of technology is outside of our control when it comes to virtual meetings in our remote/hybrid work world. But many other factors are still yours to get right or wrong.
Let’s talk about some simple steps that can make a big difference in how you appear on camera during virtual meetings and presentations.
Poor lighting seems to be the most common area that begs for improvement. In virtual meetings…