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07.23.21
Do it right or do it twice? The timeless tension between stability and agility is alive and well in business today. Many companies use recruiting language that describes their organizational work environment as “fast-paced” and “agile.” Sometimes such expressions reflect exciting cultures where evolution and progress keep life at work interesting. But other times, terms like “agility” and “fast-paced” are code for “we really don’t have any predictable strategy so our priorities tend to change on a regular basis.” So how does a company—or a department or team—execute a strategy…
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07.09.21
Dear valued customer, Season one is in the books! Featuring some of our great customers, certain analysts, and even our own employees, the first season of OSV’s new podcast show, UnRealized, is now complete. UnRealized season one recap Built on the belief that every organization, and every person in that organization, can reach their potential, UnRealized is where business transformation meets inspiration and tactical application. And season one addressed some important topics with you in mind, including: Workday U.S. versus Workday Europe The power of partnerships Implementing…
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06.25.21
Dear valued customer, Every organization with customers focuses on those customers while remaining mindful of its future customers—those I like to call “precustomers.” Certain groups within an organization are, by definition, more directly involved with either the precustomer or the customer, and a company’s relationship with these two groups is defined differently. If you’re reading this, you are one of our cherished customers. But that also means you were once one of our precustomers. Since you may or may not have personally witnessed your company’s move from one category to the other, let’s…
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06.11.21
Dear valued customer, Have you heard the news? Last week we published a press release announcing that OSV has selected Mastercard to power two of our newest solutions—both with you in mind! One adds to our Finance & Accounting services suite, and the other to our Payroll services suite. And I’d like to tell you a little about each of them. Invoice Pay As part of OSV’s growing portfolio of Finance & Accounting services, Invoice Pay introduces the ability for OSV to pay supplier invoices on your behalf, giving you the convenience…
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05.28.21
Dear valued customer, There’s a universal truth when it comes to relationships: conflict will happen. This applies to any relationship. Siblings, spouses, co-workers, neighbors, partners, and teammates all experience conflict from time to time. It’s not a matter of IF a conflict will appear—it’s merely a question of WHEN. And whether it will be addressed or avoided. Generally speaking, people can be placed into one of two categories when it comes to conflict: those who address the conflict at hand and those who avoid the conflict at hand. Which are you? [And why does it matter?] Those…
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05.14.21
Dear valued customer, A few weeks ago I attended an in-person meeting over breakfast with a colleague. It had been more than a year since we had seen each other in person. We caught up on life and then were engaged over the topic at hand, when I suddenly realized that I hadn’t looked at the time. When I did, I was surprised to learn that more than an hour had passed. If this meeting had been virtual, I would have been keenly aware that our meeting had an expiration date that we dare not exceed. And that’s when it hit me: Have I filled my calendar with virtual meetings or with people? An…
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