Incorporating business process events into an existing platform presents complex challenges unique to each step of every process across their respective lifespans. From initial implementation to routine management, integrated solutions need workarounds to function properly.
What it means to you:
- Applying a one-size-fits-most approach is heavy-handed, complicated and extremely expensive.
- BPO services exist outside your organization’s processes with multiple failure points.
- No single point of contact for FAQs or to error correction.