If you’re a human resources professional, you’re aware of how tedious payroll processing can be. Payroll teams spend a lot of time verifying data, auditing deduction codes, reconciling tax registers against bank accounts, importing and exporting files, and other routine tasks. Wouldn’t it make more sense to devote your time and energy to work that’s more strategic?
Organizations focused on innovation and making their payroll team a more strategic partner are already looking for new solutions, among them Robotic Process as a Service (RPaaS) and Robotic Process Automation.
RPA takes repetitive, time-consuming manual tasks away from humans and gives them to a digital workforce so they can spend more time on work that adds value to the organization.
The Benefits of RPA
When you use robots, sometimes called bots, to complete transaction-based processes, employees save time and improve their efficiency. And because bots never sleep, they can work unsupervised around the clock handling sensitive data and auditing various areas of your Workday tenant. They can also help with reporting discrepancies, bottlenecks and cross-application tasks.
Given all this, imagine what your team could do if they had more time to think critically about operational responsibilities.
What Bots Can Do for Payroll Teams
RPA can help your payroll team with a range of standardized, repetitive manual processes, including:
- Auditing for missing pay groups
- Loading payroll input into Workday
- Creating off-cycle payments
- Reconciling tax registers to company bank accounts
- Researching and reporting on outstanding checks
- Balancing quarterly reports
- Providing audit trails for financial and compliance-related activities
What Bots Can’t Do
Bots aren’t people, though, and the purpose of deploying a digital workforce isn’t to replace humans but to enhance their productivity. Though great for transaction-based tasks, bots are not suited for anything requiring analysis and strategic thinking.
- Bots cannot make decisions or create strategies. They can only perform rule-based tasks.
- Bots are not creative and cannot analyze reports or other kinds of information. This is why they will provide a report of exceptions after they’ve performed their tasks.
- Bots cannot determine process improvements within your organization.
- Bots cannot train new employees. They can only perform the tasks you train them to do.
Innovative Companies Value Innovative Solutions
As a new year begins, it’s worth asking how your payroll team can become more efficient and innovative. RPA offers a way forward.
Using a digital workforce to complete transaction-based tasks, your employees are more empowered to focus on human-specific tasks that bots can’t do.
Starting in 2019, more businesses will start looking at the human resources application of RPA as a genuine benefit. Will yours be one of them?