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Dec 28, 2017Company & Culture

Looking Forward to a Customer-Centered 2018

Looking Forward to a Customer-Centered 2018

We’ve used our three most recent blogs to look back at the year we’re leaving behind, but for our last post of 2018 we want to look forward.

As Workday continues growing and evolving, it will attract more customers who want to leverage its powerful capabilities to transform their business processes. For those new customers, part of 2018 will revolve around finding a service provider. And one of the hallmarks of a good service provider is experience.

But so is a commitment to putting the customer at the center of everything.

OneSource Virtual understands this.

“The customer must be at the center of everything we do as an organization,” OSV co-founder and former CEO Brian Williams wrote at the beginning of the year.

How do we do this?

We do it by living out our core values.

We do it by remembering that people are the true drivers of technology.

And there’s one other way.

“Do what you say you will do,” our current CEO Trey Campbell wrote in February. “It’s the single most important promise to your customer.”

When you combine all these things together, an organization has the potential to be more than just a service provider. It can become a trusted partner.

This week, as people are enjoying the holidays with their family and friends, we want to promise that we’ll continue to be this kind of company to all our current and future customers. That’s how we will help your company go from good to great in 2018.

Happy New Year, from all of us at OneSource Virtual.