Culture in Action - OSV Employee Profile: Disuen Driver
Sometimes it’s who you know. Other times it’s what you know. For Transformation Consultant Disuen Driver, it was a combination of both.
“I met a couple of OSV employees while I was attending Workday certification training in Pleasanton,” Disuen says. “They gave me good feedback on joining OneSource Virtual. But at the time, I wasn’t necessarily looking to make a move. When I decided to pursue a better work/life balance, that feedback from the people I met from OSV became a big factor in how I wanted to direct my career.”
It seemed the most natural progression. Staying in the Workday ecosystem and growing with a company that specialized in Workday services and solutions was important. Moving to OSV allowed Disuen to build on the experience and expertise he’d acquired as a Workday implementation manager for AON and a Workday implementation consultant for PwC.
“I have Workday certifications in HCM, Payroll and Project Management,”
Disuen says. “I have extensive, large-scale deployments under my belt. Having that type of exposure definitely helps me in my role today.”
Disuen knows that once you start collaborating with customers, credentials only do so much. To evaluate a company’s needs, he starts by getting to know the people who work there and assessing the responsibilities of their roles. From company to company, similar roles may have different responsibilities and different insight into process levels. That’s when conversations start and solutions take shape.
“I get a lot of satisfaction out of helping an organization function better than it did before.”
“You need to have the right people in the room to ask the right questions,” Disuen says. “On paper, people have certain titles, roles or job descriptions. But you’ll find that the responsibilities of ownership can vary depending on how the organization is structured.”
Instead of following a one-size-fits-some procedure, Disuen begins by asking simple, probing questions, like whether certain fundamentals have been considered.
“This allows the customer to start the conversation amongst themselves,” Disuen says, “and you start to see where the responsibilities line up with the roles.”
Conversations start and solutions take shape. Once the business transformation is fully realized, Disuen takes a great deal of pride in the improvements he’s helped develop and implement.
“It’s extremely rewarding to be part of a group that really transforms the way businesses function,” Disuen says. “I get a lot of satisfaction out of helping an organization function better than it did before.”
Improving business functions runs parallel to an OSV value Disuen cites as a personal favorite: Exceptional is always the goal.
“I firmly believe if you’re going to do something, you should make every effort to be the best at it.” Disuen says. “I see this value demonstrated throughout my team consistently. We support one another and push each other towards excellence.”
Originally from Chicago’s South Side and now based in North Carolina, Disuen enjoys spending his downtime playing his bass guitar, named Mahogany. “I just like to figure out bass lines to songs I like. It can be anything from hip hop to R&B to stuff my parents used to listen to.”
He also enjoys grilling and following basketball, football and mixed martial arts. “I am also a big fan of the performing arts. Anything where there’s live performance, I’m all about it.”