Business Process Excellence
Once you have Workday, the next stage to continuous excellence is ensuring scalability, innovation, and resilience for future strategies, including M&As, market entry, and IPOs. With our investment in digital automation, artificial intelligence, and machine learning, you have the right partner to help your team.
The data imperative
One of the most difficult aspects of working with a third party is finding a partner who cares as much about your data accuracy as you do. Our customer product portals and digital assistant solutions give you visibility into data issues, allowing you time to correct the information before there is a process failure.
At OneSource Virtual, we can provide you with all the Workday application maintenance skills and support you need, when you need it. And you’re not going to use or lose hours you can’t predict each month, quarter, or even annually. We can be your full application support plan, or your backup plan.
To ensure constant innovation, Workday commits to two annual updates and new feature releases. OneSource Virtual has worked with over 1,000 customers to ensure both the required and optional functionality is implemented successfully.
Business process health checks
The health of your business processes is vital to ensuring that employees and managers are taking full advantage of your investment in self-service and other workflow capabilities. Our process-specific health checks will help you understand where you need to make changes and what your priorities should be.
OneSource Virtual can provide you with all the flexibility you need when it comes to payroll options, state of the art payroll tax solutions, and the only garnishment solution that includes service level agreements. We believe in a proactive approach to data management through a combination of portals, reports, and a connected service team focused on your success.
We can fully support your benefits needs by helping you leverage the Workday benefits module to reduce certain third-party costs, ensure your vendors are reconciled to eliminate overpayment for ineligible or terminated employees, and provide employee service support to free your team to focus on other priorities. More importantly, we offer a series of employee-specific solutions you may be struggling to prioritize. These include earned wage access, payroll cards, HSA/FSA payment cards, and more.
With AP automation for Workday Financials, your single system of record is empowered with automated capture, reducing errors and risk while delivering scalability and efficiency. We also provide process control, real-time insight, and improved visibility into data. Our newest service—Invoice Pay—brings additional benefits to customers, primarily in the form of cash rebates.